introduction

The exact method for configuring your email programme depends on which programme you are using. We have created step by step walk through instructions for Microsoft Outlook for you to download. If you need more information than is here or if you are using a programme other than Outlook please refer to the programmes documentation for more detailed instructions on setting up a new email account.

Download pdfOutlook Email Setup Instructions

settings

You should already have been given all the settings necessary to set up your new email account, (If you haven't had these or need a further copy please contact us and we will send out a copy.) If you would like to change any of your given passwords please go to the enquiry form and request a new one.

smtp

There is, however, one vital setting which we cannot supply which is your outgoing mail, or smtp setting. This setting depends on the company that supply your internet connection, (commonly known as an ISP).For example, if you use BT Openworld, (either dial-up or Broadband), then the smtp setting is:

mail.btopenworld.com

Or, if you have a permanent Internet connection, you should use your office mail server, (contact your server administrator for this information.)

You can usually find this setting on your ISP's website either in a help section under email set up or in an FAQ section. Failing that they should have a helpline phone number for you to call and ask for this setting.

Note: Without this setting you will not be able to send emails but you will still be able to receive them.

Download pdfTo download the step-by-step instructions click here.